This often happens when you’re traveling to another city or area. Sometimes an FM adapter will get interference from another FM radio transmitter. (All of these wires are low voltage wires and flexing them is safe.)ĭid you know that weather and traffic channels sound different than the other channels you receive through SiriusXM satellite radio? These channels use different audio technology, so if you’re worried your connection is off because of a unique sound or tone, it may just be the channel you’re listening to. Wiggle the connectors, and flex the wiring near the connectors. If you see a check tuner message, make sure the SXV300 tuner connection is plugged securely into the head unit. With the radio playing, physically inspect all of the wires running between the SiriusXM antenna and the tuner, as well as the tuner and the stereo. This can affect the sound quality and it may cause the radio to cut out often. ![]() Or there could be the same issues in the wiring between the tuner and your stereo. There may be a break, weak point, or loose connection in the wiring between the SiriusXM antenna and the tuner. If the antenna, wires, and other parts look good, then the tuner is probably the cause. To determine that your tuner is the issue, you’ll have to eliminate all of the other potential problems on this list first. It may not be a tuner issue at all but something specific to that channel. If the message you’re seeing is “channel not available” or “channel not subscribed,” try other channels first. When that happens, it’ll have a hard time picking up the signal, decoding the data, and then converting it into different channels. Sometimes the tuner will fail to work properly. ( Read more about how the process works here). Your satellite radio tuner is responsible for receiving the signal from the satellites. To determine that physical obstruction is the only issue with your radio, you need to troubleshoot the other issues on this list to rule them out. According to SiriusXM, your satellite radio works best with a clear view of the southern sky. Your SiriusXM radio will receive a signal as soon as you leave the tunnel or another area with a lot of blockage between your car and the sky. There’s not much you can do in this situation if there’s a large obstruction, like a tunnel, except to move your car. You might have issues with the radio cutting out if you’re driving your car in any of these situations: Your radio may have lost contact with the satellite due to some obstruction. ![]() Got issues with your SiriusXM radio cutting out? Let us come to the rescue! We’re going to cover the 5 most common satellite radio issues and then show you how to troubleshoot each one. If the system is measured on a car that is still in pre-series/prototype status (LINK!), we can protect the product optimally through trained staff, precautions and appropriate certification.5 Things To Try If Your Satellite Radio Keeps Cutting Out In addition, an evaluation of whether it is within the corresponding requirements of the Sirius specification. You receive detailed information about the radiation characteristics and the antenna gain. Here, the characteristics of the passive antenna are measured under specific, fixed standards. Part of the measurements required for certification takes place as a 3D near-field measurement in our own measurement hall (radome). ![]() This is possible on the one hand on component level and on the other hand on vehicle level.We will be happy to assist you in an advisory capacity, so that you can benefit from our many years of experience and our close contacts with SiriusXM. Here we can offer different work packages adapted to each customer, from pre-tests of the LNA and antenna to type acceptance.In preparation or support for certification, we can perform all tests from the respective specification to put the antennas and amplifiers built into the radio receivers through their paces. To enable high quality of the SXM satellite radio receivers, which are often installed in cars, strict tests and certifications are necessary before market release. ATC GmbH is an independent, certified contact in Europe. Nationwide reception in best radio quality, where terrestrial radio services like AM, FM or DAB reach their limits – this is what satellite radio stands for, such as SiriusXM in the USA.
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